Advice for Businesses About the New COVID-19 Check-In Cards

We hear each day about the number of COVID-19 cases going up and about how hard it is for contact tracers to retrace the steps of people who have caught this dreadful virus. To help speed up contact tracing, the NSW Government has launched COVID-19 check-in cards for individuals without Smartphones. The cards are hard-copy (printed) cards with a unique QR code that contains registered contact details of the individual concerned.

These cards mean that customers can scan their card on the scanner sign before they enter a COVID safe business, or when they enter the premises, a staff member can scan their card and their visit to the premises is electronically recorded, allowing fast and easy electronic registration.

To make this work, businesses need to be using their unique Service NSW online webform. The unique online webform URL is among the package of resources a business receives when it is registered as COVID safe. You can find your online webform from your Business Resources page.

Download the Guide for Businesses for information on how to check in a customer with a COVID-19 check-in card, as well as the communication toolkit which contains information and promotional material for the COVID-19 check-in card.

While it’s not mandatory for businesses to accept the COVID-19 check-in card, it’s highly recommended to help reduce queuing and the record-keeping burden by enabling quick and easy electronic registration.

For more information, please see the FAQs at service.nsw.gov.au.

• Topics:

• Covid-19
• Local Business / Economy
• Health & Wellbeing